1. Marketplace pilot and the parties
HaloVault supplies inventory, sharing, offer, evidence, listing, and payment-connection software. When you activate selling, you—not HaloVault—are the seller of your items and the buyer's contractual counterparty unless a separate signed agreement expressly says otherwise.
The marketplace is a pilot. Features, limits, fees, eligibility, and availability may change. HaloVault may decline, pause, or end marketplace access when needed for safety, compliance, payment risk, or product operation.
2. Eligibility, authority, and account information
You must be at least 18, be legally able to enter contracts, and have authority to bind the person or business operating the seller vault.
You must keep your legal name, business name, address, email, bank, tax, and identity information accurate. You authorize HaloVault and its service providers to verify information when required and agree to complete requested recertification or disclosure steps.
3. Ownership and right to sell
You represent for every listing that you own the item or have documented authority from its owner to sell it. The item must not be stolen, subject to an undisclosed security interest, or involved in an unresolved ownership claim.
Keep acquisition, consignment, and authorization records appropriate to the item and provide them when reasonably requested for a safety, payment, or legal review.
4. Accurate listings and actual-item images
Your listing must identify the actual item offered. Use clear, current images of that item and do not substitute a stock image in a way that could mislead a buyer.
Disclose material condition facts, damage, cleaning, trimming, restoration, alteration, missing components, reprints, reproductions, uncertain identification, grading status, and known authenticity concerns. Do not manipulate images or descriptions to hide defects.
You are responsible for checking AI-generated titles, attributes, parallels, pricing, condition observations, and listing copy before publication.
5. Prohibited and restricted items
Do not list stolen, counterfeit, fraudulent, illegal, recalled, dangerous, sanctioned, infringing, or privacy-invasive goods, or any item listed in HaloVault's Prohibited Items Policy.
HaloVault may remove a listing, preserve evidence, restrict funds, suspend selling, or cooperate with payment providers or lawful authorities when an item or transaction presents a credible safety, fraud, ownership, or legal concern.
6. HaloWitness and other evidence
HaloWitness may record fresh evidence, server time, device or operator context, file hashes, and links to an inventory item or certificate. That evidence can help identify what was presented at a particular time.
A HaloWitness receipt does not prove legal ownership, title, authenticity, grade, value, or continuous custody. Self-attested evidence is not machine verification of a physical challenge note. You must not advertise a receipt as an ownership or authenticity guarantee.
7. Offers, orders, and buyer communication
State prices, currencies, quantities, offer rules, and material sale conditions clearly. Respond honestly and promptly. Do not use sham transactions, bid manipulation, false scarcity, deceptive endorsements, or misleading claims.
An offer may be nonbinding until accepted under the displayed workflow. After agreement, you must complete the transaction or provide an appropriate cancellation and refund unless fraud, payment failure, or another legitimate exception applies.
8. Payments, fees, payouts, and losses
Stripe or another disclosed processor handles payment credentials and connected-account payouts. Their terms also apply. HaloVault may collect a disclosed application or platform fee from a transaction.
Refunds, chargebacks, disputes, processor fees, reserves, payout holds, reversals, fines, and negative balances arising from your items or conduct may be charged against or recovered from your connected account or amounts otherwise owed to you, to the extent permitted by law and processor rules.
Payout timing is not guaranteed. A displayed payment or payout status can be delayed, reversed, or corrected during reconciliation.
9. Shipping, delivery, returns, and disputes
You are responsible for secure packaging, correct addressing, tracking, promised handling and delivery, and deciding when signature confirmation or insurance is appropriate.
Honor the return terms shown to the buyer and all non-waivable consumer rights. Cooperate promptly with missing-item, damage, not-as-described, counterfeit, payment, and chargeback investigations. Preserve listing images, messages, tracking, packing evidence, and other transaction records.
10. Taxes and marketplace verification
You are responsible for your income, sales, use, excise, customs, and other tax obligations except where law expressly requires HaloVault or a payment provider to collect, report, or remit an amount.
You agree to provide information and annual certifications reasonably needed for tax reporting, payment verification, sanctions screening, or marketplace laws such as the INFORM Consumers Act. Failure to provide required information may result in listing or payout restrictions.
11. Records, monitoring, and enforcement
HaloVault may retain acceptance records, listings, messages, payment references, shipping events, evidence, and audit data for security, accounting, disputes, legal compliance, and enforcement, even after a listing or account is closed.
HaloVault may remove content, limit features, delay or cancel transactions, suspend a seller, or require additional review when reasonably necessary. You may appeal a mistake by contacting support, but urgent risk controls may remain in place during review.
12. Indemnity, disclaimers, and liability
To the extent permitted by law, you will defend and reimburse HaloVault and its personnel for third-party claims, losses, and reasonable costs caused by your items, listings, infringement, taxes, shipping, breach of this agreement, or violation of law, except to the extent caused by HaloVault's own unlawful conduct.
Marketplace and evidence tools are provided on an as-available basis. HaloVault does not warrant that a buyer, seller, item, grade, value, identity result, receipt, payment, delivery, or transaction is genuine, accurate, solvent, uninterrupted, or free of loss.
Nothing in this agreement excludes rights or liabilities that cannot legally be excluded. To the extent permitted by law, HaloVault is not liable for indirect, special, consequential, exemplary, or lost-profit damages arising from marketplace use.
13. Changes and contact
If HaloVault materially changes this agreement, selling will require acceptance of the new version before protected seller actions continue. Earlier acceptance records remain part of the transaction history.
Questions, legal notices, and marketplace safety reports may be sent to [email protected]. These working pilot terms should be reviewed by qualified counsel for the jurisdictions in which HaloVault and its sellers operate.